IPitomy Communications - The five questions posted most recently:

what is the watts of each ipitomy systems

Tue, 27 Jul 2010 14:00:00 GMT

Each Ipitomy product has its own individual power specification that is provided inside the packaging. Because the platforms change frequently it is reccomended that you check the individual device for the specification.

I have Ipitomy 1200. Is these a way I can have voicemails that are left to be transcribed into text and emailed to personal company email accounts that are connected to the server that the Auto-Attendant and Ipitomy 1200 are connected to.

Tue, 27 Jul 2010 13:58:00 GMT

There is no way to do this inside the Ipitomy Product. However you can use any third party service for transcription that you like but this would be handled outside the Ipitomy program.

How do i create a call cue? I want callers that are routed to an extension to be put on hold in the ordered they called if that extension is currently busy. Can this be done using Ipitomy1200 and an Aatra 6755i phone?

Tue, 27 Jul 2010 13:57:00 GMT

I set up an Auto-Attendent. When i go to schedules I pick Hours of Operation M-F from 8am-5pm. For In Hours Destination i choose Menus-> Menu:Greeting (This is my welcome message to all callers. for outside of hours destination i choose Menus-> Menu:Afterhours (This is a message to direct people to voicemails. I test it by calling the Menu Number. it works fine) I check Apply Forward Settings for both. When i push save and then apply changes. The welcome message works fine, but then when i call after 5pm. It is still the welcome message and not the Afterhours message.

Tue, 27 Jul 2010 13:48:00 GMT

If you are utilizing the System Hours Schedule then the system will move automatically between the day and night mode settings. If you are using a schedule then you must set the schedule as the answer point for your lines in order for the system to sollow the schedule.

We have an Ipitomy 1200 we've been using for about 2 years. We have 16 Call Manager licenses, but don't know where to find the file to upload to the system so we can begin using the feature. Your help is appreciated

Tue, 27 Jul 2010 13:46:00 GMT

To install Call Manager, follow this link.

�

http://www.ipitomy.com/pbx_files/callmgr_r2/index.php

�

There you will find the software as well as instructions for the installation and licensing.�